What products do you sell?
We sell women's footwear, including boots, sandals, flats, loafers, heels, slingbacks, mules, and seasonal footwear styles.
Where do you ship?
We currently ship within the United Kingdom only.
How long does delivery take?
Orders usually take 1-2 business days to process and 3-4 business days in transit. The estimated total delivery time is 4-6 business days.
How much is shipping?
Standard UK shipping is free unless a different delivery charge is shown at checkout.
Can I return my order?
Yes. You can request a return within 30 days of delivery. Items must be unused, unworn, in original condition, and in the original packaging.
Can I exchange for another size?
Exchanges may be available depending on stock. Contact us at info@primewearwholesaleltd.shop with your order number and the size you need.
What should I do if my item is damaged or incorrect?
Contact us within 7 days of delivery at info@primewearwholesaleltd.shop. Please include your order number and clear photos of the product and packaging.
How do I contact customer support?
Email info@primewearwholesaleltd.shop or call +447537168924. Our support hours are Monday to Friday, 9:00 AM - 5:00 PM GMT.