Privacy Policy
Last updated: 9 June 2026
Primewear Wholesale Ltd respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our online store or place an order.
Who We Are
Primewear Wholesale Ltd is the data controller for personal data collected through our store.
Primewear Wholesale Ltd
45 Gunnersbury Avenue, London, England, W5 4LP
Email: info@primewearwholesaleltd.shop
Phone: +447537168924
Company number: 17113999
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
IP address and device information
Website usage and cookie data
Marketing preferences
We do not store full card numbers. Payments are processed securely by third-party payment providers.
How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Send order confirmations and shipping updates
Manage returns, refunds, and exchanges
Prevent fraud and protect our store
Improve our website and services
Comply with legal, tax, and accounting obligations
Send marketing emails only where permitted
Legal Bases for Processing
We process personal data under the following legal bases:
Contract: to process and deliver your order
Legal obligation: to meet tax, accounting, and legal requirements
Legitimate interests: to protect our business, prevent fraud, and improve services
Consent: for marketing emails and non-essential cookies where required
Sharing Your Information
We may share information with trusted service providers, including:
Payment processors
Shipping and courier companies
Website hosting and ecommerce platforms
Email and customer support tools
Analytics providers
Legal or regulatory authorities where required
We do not sell your personal information.
Cookies
Our store may use cookies to keep your cart working, improve website performance, understand visitor behaviour, and support marketing where permitted. You can manage cookies through your browser settings or cookie controls where available.
Data Retention
We keep personal information only for as long as necessary. Order records may be retained for up to 6 years to comply with UK tax and business record requirements.
Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request data portability
Withdraw marketing consent
To exercise your rights, contact us at info@primewearwholesaleltd.shop.
Security
We use reasonable technical and organisational measures to protect your personal information. However, no online system is completely secure, and customers should also take care to protect their account and device information.
Children's Privacy
Our store is intended for customers aged 16 and over. We do not knowingly collect personal information from children.
Contact Us
Primewear Wholesale Ltd
45 Gunnersbury Avenue, London, England, W5 4LP
Email: info@primewearwholesaleltd.shop
Phone: +447537168924